Privacy Policy

Welcome to the Multigroup website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, how we store it, and what your rights are.

What data do we collect?

We may collect the following types of data:

  • Contact information – name, surname, email address, phone number.
  • Inquiry and order data – information you provide through the contact form, email, or phone.
  • Technical data – IP address, device type, browser, cookies, and analytical data about website usage.

How do we use your data?

We use your data exclusively for the following purposes:

  • To respond to your inquiries and provide the requested services or information.
  • To improve user experience and website functionality.
  • To send information and offers (if you have given consent).
  • To comply with legal obligations.

Do we share your data?

Your data will not be sold, rented, or exchanged with third parties. We may share data only with:

  • Trusted partners who help us operate the website or provide services (e.g., hosting, IT support).
  • When legally required (by court order or relevant authorities).

How long do we keep your data?

We keep data only as long as necessary to fulfill the purpose for which it was collected or in accordance with legal obligations.

Your rights

In accordance with applicable data protection laws, you have the right to:

  • Request access to the data we collect about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (unless there is a legal obligation to retain it).
  • Withdraw consent for the use of your data for marketing purposes.

Data security

We take all technical and organizational protection measures to ensure that your data is safe and protected from unauthorized access, misuse, or loss.

Cookies

We use cookies on our website to improve functionality and user experience. More information can be found on the separate Cookies Policy page.

Policy updates

This Privacy Policy may be updated from time to time in accordance with changes in legislation or technical requirements. The latest version will always be available on this page.

Contact

If you have any questions regarding the processing and protection of your data, you can contact us:

  • Email: office@multigroup.rs
  • Phone: +381 (0) 11 7872 285
  • Address: Kružni put 50, 11309 Belgrade - Leštane